Information about how we handle and ship your orders.
Orders are processed promptly during business hours (Monday – Friday, 9AM – 5PM EST). You will receive a confirmation email with tracking information once your order ships.
We ship via trusted priority carriers within the United States. All packages are shipped with proper handling to maintain product integrity.
All orders are shipped in discreet, unlabeled packaging. Peptides are properly insulated to maintain cold chain integrity during transit.
Every shipment includes a Certificate of Analysis (COA) with batch-specific testing results. Additional documentation is available upon request.
For shipping inquiries, contact us at velastra@zynopep.com.